HK Education Center Smoothly Processed Card Payment after Switching to Platon IP Phone
- scarlette3
- May 3
- 2 min read
Updated: Jul 4
A Hong Kong famous English education center has set up 4 training centers in different locations with comfortable environment and modernized facilities, making it convenient for students to participate in the classrooms and a series of English base camp activities.
A set of IP telephone systems was purchased in previous years, along with a batch of poor-quality IP phone sets that the DTMF tones could not be received by the recipient's telephone system. As a result, their staff members were unable to enter students' credit card numbers and related payment information when making calls to the credit card center, thus hindering the completion of the course payment process. After switching to the PLATON IP telephone system and using the German brand Snom IP phone sets we suggested, the issues ceased to occur and the credit card information can be entered smoothly, and the overall call quality has also been significant improved. There are several advantages:
Enhanced Compatibility: The PLATON IP telephone system and Snom IP phone sets are designed to work seamlessly together, ensuring optimal compatibility and functionality. This compatibility eliminates issues such as the inability to receive DTMF tones, allowing for smooth and uninterrupted communication.
Reliable Performance: Snom IP phone sets are renowned for their reliability and high-quality performance. You can expect a stable and dependable communication infrastructure by integrating Platon + Snom IP Phone Solution. This reliability ensures that important tasks, such as entering credit card information for payment processing, can be completed without any interruptions or technical difficulties.
Improved Call Quality: Snom IP phone sets are equipped with advanced audio technology, resulting in clear and crisp voice transmission. This improvement in call quality enhances the overall communication experience and ensures that all parties can hear each other effectively.
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